Bathing robe Your bathing robe you will find in wardrobe
Beds – Baby beds – Pilows If you prefer the classical “Nordic” way of sleeping, the front desk (phone no. 99) will take the necessary measures. Please contact Reception for additional or different pillows / blankets. For our little guest’s please ask at the Reception for a baby-bed.
Bicycles Our own Mountain bikes can be rented for free at the Reception
Breakfast For our breakfast buffet we mainly use products of the region and it is ready for you from 07:30 o´clock until 10:00 o´clock at the dining room. If you would like to have breakfast earlier, kindly inform Reception at evening before.
Children All ages are most cordially welcome. Children under the age of 6 may stay in their parents’ room at no extra charge Children from 6 up to the age of 16 get a 50% discount when staying in their parents’ room. A variety of children’s toys may be borrowed at Reception.
Case of Fire Hotel Landhaus is equipped with a modern fire alarm system. The escape route scheme you will find in the entry area of your room. EXIT-lightings show the safe way to the open.
Credit Cards We are pleased to accept the following credit cards: Eurocard / Mastercard, Visa, Postcard and EC-Direct / EC-Maestro
Cross-Country- Skiing Basement For the preparation of your cross-country skiers there is a workbench available to you in the air-raid shelter. Your wet shoes you are welcome to hang up for drying in the new drying-system “ELTRON”. The hotel takes no liability for deposited items
Culinary Our renowned chef Marko Zeller spares no effort to inspire your taste buds. Why not benefit from his talents in two ways by having the menu of your dreams put together for you for special occasions (min. 10 persons)?
Excursions The region offers a lot of opportunities for individual excursions by bike, car, train and post office van. The front desk will reveal the most beautiful ones and keeps descriptions on hand (phone no. 99)
Events We would be delighted to advise you on company events, meetings, weddings, funerals, family parties, etc.
Hotel Entry – S.O.S The hotel entry is closed from 23.00 pm until 07.00 am. If you go out and come back home later, please take your room-key with you. By calling phone 99 you are connected to the front desk at night.
Lost Property If you have lost something, please ask at Reception. Should you find something, we would appreciate it if you would take it there.
Laundry Service – Ironing The laundry is attended to within 24 hours if you put the laundry bag (is placed inside the wardrobe) onto the bed. 12-hour-service is available on express surcharge (50%). Is arranged externally and requires ca. 2 days (excl. Saturday and Sunday) For fire authority-related reasons ironing is not permitted inside the rooms.
Pets ….are welcome at the Landhaus (CHF 12.- per day, exclusive of food). Considering the other guests, we request you not to take your pet to the restaurant or wellness area but to leave it in the room instead. (Please hang “Do not disturb”-plate at your room´s door).
Parking Area Around the Hotel Landhaus there is a number of parking spaces available to you. For safety reasons do not leave any valuables (mobile phones, photo cameras a.s.o.) in the car, though. For a underground parking we charge CHF 15.00 per day.
Photocopies / Faxes You can have your documents copied or faxed at Reception (CHF 0.50 per A4 sheet).
Precocious Departure In case of precocious departure due to bad weather, for private or business reasons we accept a cancellation period of 3 days. Non-compliance with this time limit automatically carries damages.
Restaurant Our restaurant is open daily from 07.30 23:00. We serve the lunch menu from 11:30 14:00; in the afternoon a reduced range is available from 14:00 18:00. The dinner menu is served only from 18:00 21:00. Our wine list offers only wines from the Valais; the staff will always help you in the selection and will advise you competently.
Restaurant-Consumptions All consumptions which are not included in the price of the room you can get recorded on your bill. To avoid misunderstandings we ask you to demand the Guest-Check from our service staff and sign it. Note down your name as well as the room number.
Room Check-In / Check-Out Check-in Time is at 14.00 o´clock on arrival day at the earliest. There is the opportunity, however, to temporarily store your baggage.
Check-out is at 11.00 o´clock on departure day at the latest. There is the opportunity, however, to store your baggage until evening and take a shower.
Safe The room safe is in the closet. You can open it with a personal code (separate instructions). We recommend placing valuable items (more than CHF 5000.00) in the guest safe deposit box at Reception.
Ski-tracks Information On the phone number 0901 567 614 you can obtain reports of the conditions of „LOIPE GOMS“ every day up from 07.00 o´clock.
Smoking We ask you to refrain from smoking in the rooms. An additional cleaning fee will otherwise be applied. Ashtrays are on the balconies.
Sports Equipment Whether it is about cross country skiing, mountain biking, Nordic walking, clothing a.s.o.: The suitable equipment you will find in any Sport Shop in the Goms Valley.
SPA The spa is open daily from 14:00 to 19:00pam and has a sauna, footbaths, sensory shower and relaxation area. The spa is available for ages 18+ and the use of the sauna with bathing costumes is not allowed. Massages may be booked at Reception. Would you like to have the spa just for yourself? We will be happy to inform you about our spa package.
Shoe Cleaning There is a shoe-polishing machine in the basement. Shoe cleaning products are available at Reception.
Swimming In Summer there is a natural lake in Geschinen and an outdoor swimming pool in Reckingen; indoor swimming pools are available in Fiesch, Obergesteln or in Brigerbad.
Taxi Our hotel bus stands by free of charge for your arrival or departure by train at Münster Station. Other transfers are charged.
Tips However, if you are satisfied with the performance of our staff, the employees appreciate an additional consideration. You can hand it to us personally or put it into the “piggy bank”. At the end of the season the gratuity is allotted amongst all employees. By this means, also the “good spirits in the background” receive their share.
Train Our Reception staff will be happy to help you with any train connections from Münster or Brig and Göschenen.
Telephone Your telephone is equipped with an automatic alarm-clock. Lift receiver- press* key- dial 55 – press *key – enter time four-digit (e.g. 06:45) and confirm with # key The waking order is deleted by *key and dialling number 55 and pressing # key You can make direct phone calls from your room. Press the 0 key and you will obtain a line. In-house you can directly dial to the requested room.
Tourist Office The Münster Information Office is located in the Haus im Kehr in the lower part of the village.